FeaturesHIPAA Mode
Privacy mode

HIPAA mode.Extra privacy for sensitive calls.

A per-client privacy setting for medical, dental, therapy, and other sensitive practices. When it is on, call recordings and transcripts are not stored, and the AI collects only the minimum details it needs.

Call recordings and transcripts not stored
AI collects only name, phone, and reason
No caller-recognition history kept
Recording disabled end to end
HIPAA mode is a privacy setting, not a certification. VoiceAI Connect does not currently offer HIPAA compliance or a Business Associate Agreement (BAA). If your work requires a signed BAA, this platform is not a fit yet.

Healthcare Industries Served

Medical Offices
Dental Practices
Therapy Clinics
Chiropractic
Med Spas
Veterinary
Mental Health
Home Health

What HIPAA mode does

No recording stored

Call audio is never saved while HIPAA mode is on.

No transcript stored

Transcripts are discarded, not written to the database.

Minimal collection

The AI asks only for name, phone, and reason, never medical details.

No recognition history

No caller-recognition profile is kept across calls.

Related features

Security

Enterprise-grade protection

Industries

12+ industry presets

Call Recordings

Encrypted recordings

Extra privacy for sensitive calls

HIPAA mode is available as a per-client privacy setting. It is not HIPAA compliance and does not include a BAA.

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